We put our customers at the centre of everything we do, because without our customers we would cease to exist.
Here are the main reasons why people shop and feel secure with Milan Luxe:
- 14 Days Money Back Guarantee. No hassle return, you have 14 days to decide if you are happy with your online purchase. Please see our Terms and Conditions for refunds and returns policy.
- First Class Customer Service. If you have a question, query or doubt, or just a thought, we wish to hear from you. For general enquiries you can always contact us.
- Free UK Delivery for orders £500 and over. Fast and Secure International Delivery. Your delivery is in safe hands with the best national and international couriers. Once we have processed your payment and shipped your order you will receive an email/text message with your tracking number.
- Secure Site, Secure Checkout. See the green padlock next to the the website URL? That guarantees your information is safe with us. Our website is encrypted with the latest SSL protection. This ensures our customers are secured with the highest level of encryption. Your payment details are securely dealt with by a third party. We have been verified independently as a safe and secure e-commerce site.
- Your Details Are Safe. We take care to protect the privacy of all our customers and never pass them to a third party.
- Repair Service. For certain garments and models of intrecciato/woven handbags, we are able to offer a repair service from the manufacturer. See more details in our T&C.
- Clear, Detailed Descriptions. We invest a considerable amount of time preparing transparent and detailed product descriptions. Our aim is to provide descriptions that reflect clearly the image you see online. However, certain colours can be different on computer monitors and mobile devices, therefore, you are advised to check with us if you are uncertain of any colour online.